Help Center

Questions? We've got answers

Everything you need to know to get started with ClutchTick — and a few things you might be wondering. Can't find it here? We're one email away.

Getting started
Is ClutchTick free?

Yes — everything is free right now, with no credit card. Voice, video, screen share, communities and rooms are all included. Paid plans with higher limits are on the roadmap, but the core experience stays free.

Do I need an account?

Yes, a free account — it takes seconds to make. It keeps your conversations, communities and rewards saved to you, and lets you sign in from any device.

How do I create a room?

Open ClutchTick, click Create, pick a template (or start from scratch), and you're in. Share the room link and your friends are one tap away — no server to build first.

Does it work in my browser?

Yes. ClutchTick runs instantly in Chrome, Firefox, Edge and Safari with nothing to install. There's also a Windows desktop app if you want it.

Rooms & modes
What's the difference between a room and a community?

A room is instant and temporary — create one, share a link, talk, done. A community is a permanent home with channels, roles, events and rewards. You can live entirely in rooms and never build a community if you don't want to.

What are the four modes?

Chill for hanging out, Watch for watching together, Focus for deep work with a shared timer and ambient sound, and Esports for low-latency comms with a live performance HUD. Flip a room between modes whenever the moment changes.

Can rooms be private or password-protected?

Yes. When you create a room you can keep it public (visible in Discover), private (invite link only) or password-protected so only people with the password can join.

Communities & rewards
How do Community Rewards work?

Communities earn XP from genuine activity and level up. Each level can unlock real perks — badges, sticker packs, and at higher levels free managed game-server and bot hosting. XP can't be bought; it's earned. See the rewards page for the full track.

Can I import my Discord server?

Not yet. For now the fastest path is to create a community — or just spin up a room and share the invite link. There's no server to rebuild.

How do roles & permissions work?

Community owners create roles with granular permissions — who can post, use voice, manage channels, kick or ban, create events and more — then assign them to members. It's deny-by-default: if a role isn't granted a permission, it doesn't have it.

Voice, video & watch
Is voice, video & screen share free?

Yes — all of it, in HD, with no Nitro-style paywall. Voice runs on a modern low-latency stack, and Esports Mode tunes it further for competitive play.

How do watch parties work?

Create a room, hit Go Live to share your screen (a tab, a window or the whole screen), share the link and press play. Everyone watches in sync and can talk and react together — no plugins, no downloads. Step-by-step here.

What is Esports Mode?

A room mode tuned for competitive play: a voice path optimized for low latency, a live performance HUD (frame rate, ping, CPU, memory), Steam game status next to your name, and a compact, high-contrast UI that stays out of the game.

Focus & productivity
What is Focus Mode?

A room mode for getting things done: a shared Pomodoro timer everyone can see, built-in ambient sound, a Do Not Disturb toggle that mutes DM and friend pings while you focus, and daily focus stats so you can see the time you put in.

Does Do Not Disturb actually pause notifications?

Yes. While you're in Focus Mode with Do Not Disturb on, DM pings, mentions and friend requests stay quiet — and the moment you leave Focus, they all come back. You're not cut off, just not interrupted.

Account, privacy & safety
Is my data safe?

Yes. Traffic is encrypted in transit (TLS 1.2+/HSTS), passwords are hashed with Argon2, and you can turn on two-factor authentication. We never sell your data or run ad-tracking on your conversations — see our Security page for the full picture.

How do I enable two-factor authentication?

Go to Settings → Account → Security and follow the 2FA setup with any authenticator app. You'll get one-time recovery codes to save, so you keep access even if you lose your device.

How do I delete my account?

In Settings → Account → Delete account. You can submit a deletion request (with an optional reason) and withdraw it while it's pending. Your data is removed when the request is actioned.

Bots, platforms & pricing
Is there a bot API?

Yes — a REST API for sending messages, reactions and edits, plus a community-scoped events feed. The full documentation lives on our developer docs.

What platforms is ClutchTick on?

Any modern browser (Chrome, Firefox, Edge, Safari), a signed Windows desktop app with auto-update, and an installable PWA on mobile. Native iOS & Android apps are on the roadmap.

Will there be paid plans?

Everything is free today. Creator Pro and Team plans are planned — they'll add higher limits and extras, but the core experience stays free. You'll be able to upgrade or downgrade any time, with no long-term contracts.

Still need a hand?

If your question isn't here, reach us through our contact page — or read the Community Guidelines for what's expected in ClutchTick communities.

Ready to jump in?

Create a room and try ClutchTick in seconds — free.